Offering new services to market as fast as possible, creating more cross-sell and upsell opportunities, building brand loyalty and delivering superior customer experience through social media intelligence.
People, places and things are now connected in various ways and digital channels are becoming the most important ways of doing business.
Companies must deliver their services in a seamless manner, across all devices. They need to act as a digital partner and help users make smart product purchases, benefit from relevant and timely offers, and enjoy personalized advice or recommendations. At the epicentre of this digital transformation is their ability to recognize, identify, authenticate and protect their customers.
ReachFive’s Customer Identity and Access Management platform will allow users to easily and securely register and log on to services company web sites across multiple devices using Social Login. Brands have the opportunity to engage in strong relationships with customers based on permission-based profile information.