Brick & Mortar
Allowing customers to get instantaneous, personalized and relevant delivery of digital and physical goods and services
As omnichannel is becoming the norm, a consumer’s path to purchase threads across multiple channels and devices that continue to multiply. This new digital reality is becoming undeniably evident in the brick and mortar world as more well-known retail brands shutter physical stores and expand their online operations. Companies want to know who their customers are and what they want consistently across channels.
With ReachFive’s Customer Identity and Access Management platform, companies can gather complete, reliable and insightful data and use that data to more effectively personalize their users’ online shopping experience. They can capture customer data at every touchpoint, segment it according to multiple criteria, and provide phygital products, services and experiences that build engagement, loyalty and drive increased revenues.