ReachFive enables companies to deliver the best customer experience. Provide customers an easy access to all your offers and services across all touchpoint, ensure you protect their identity and respect their consent.
Each information system capture a fragment of the customer experience, organization collect all sorts of information about their customers, directly and indirectly. Day to day, customer data live in many repositories. CIAM enables organization to maintain clean and accurate data, via a single repository for customer identity, or by synchronizing data between directories.
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Visualize the data collected by authenticating customers, follow in real time the trends of customer profile creation across all channels, applications and devices. We provide user-friendly dashboards you can filter by demographic and usage information.
Leverage customer insights from your CIAM platform, turn them into actionable data and improve the performance of your customer strategy including marketing, CRM, analytics, service and commerce.
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Jean-Bernard Della Chiesa
Innovation Director, Thanks to ReachFive expertise and high availability, our project has been a real success. ReachFive is the backbone of our customer knowledge strategy.
Unify authentication across all channels and devices via SSO which simplifies the user experience.
Secure user authentication and reduce fraud by requesting additional identification information.
Grant usability and security with passwordless authentication methods (One Time Passwords).
Embark on your customers earlier in their journey by enabling them to sign up with just an email adress.
Custom dashboards to leverage consumer insights, identify trends, and create personalized campaigns and offers.
Integrate ReachFive to your third-party applications to deliver more engaging customer experience.
Our Professional Service is here to provide you with consulting, training and support.
API, documentation, plugins, technical support, all you need is within reach!
ReachFive delivers its clients with all the tools they need to comply with the new GDPR standards.
Our team is always pleased to answer your questions.
Feel free to contact us now.
